FAQs

FAQs

You’ve got questions; we’ve got answers.

Here are some of the things you might be wondering about Legacy at Mills River. Hopefully our answers—and our community—are exactly what you’re looking for.

If you have a question not addressed here, please don’t hesitate to contact us for an opportunity to speak directly with a Legacy sales associate.

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COMMUNITY

When will construction be completed?

Plans are for Legacy to open its doors to new residents in 2021 with construction beginning in 2019.

How does the Equity Model differ from a rental community?

In terms of their presentation, Rental Retirement Communities can look very similar to an equity model or traditional CCRC. Both offer independent living accommodations for active older adults. Both often offer attractive campus settings and a wide range of lifestyle features, programs and amenities. In some cases, both might feature dining centers, care wings or medical facilities onsite.

The difference is as an equity-model CCRC, Legacy is committed to providing housing and a complete spectrum of services, including health care, to our residents, in addition to the equity they are earning in their homes. Importantly, those services are included under the terms of our service agreement at substantially below their market cost, which are predicted to continue rising in the decades to come.

At a Rental Retirement Community there is no contractual obligation for medical services and, in the vast majority of cases, those services are charged separately from rental fees and at current market rates by an independent home services agency. Because they are not licensed to provide higher-level assisted living or skilled nursing services, residents requiring those services will eventually need to relocate.

How does the Equity Model differ from an entrance-fee CCRC?

Choosing an entrance-fee CCRC is much like renting an apartment: you pay entrance and monthly fees, and in exchange you receive a place to live and a slate of benefits. But life at Legacy is different. Here your financial investment is truly that: an investment. With every dollar you put in, you build lasting equity in your home; equity built on a campus in a desirable location with exceptional amenities, state-of-the-art health care options and a lively array of future friends and neighbors.

What is a CCRC (Continuing Care Retirement Community)?

A Continuing Care Retirement Community (CCRC), sometimes known as a life plan community, is a residential property where residents can age in place with the full continuum of care services available along with a variety of attractive lifestyle amenities. Typically, individuals or couples sign a residence agreement to live independently in an apartment or cottage of their choice, knowing that if and when needs should change, they have the benefit of a full spectrum of care options available. Those services, which usually include assisted living, rehabilitation, skilled nursing and memory care are provided on campus, and are generally covered under the cost of the service agreement.

LIFESTYLE

What will the amenities be like at Legacy?

No need was too great and no detail too small to be considered in the design of Legacy at Mills River. Among the features and services our residents enjoy, are the following:

  • Exciting restaurant choices with top-floor panoramic views
  • Fitness Center and spa
  • Pool and aqua therapy
  • A true theater—not a multi-purpose room
  • Magnificent library, stocked with classics and best sellers
  • Full-service business center
  • Campus-wide high-speed Wi-Fi
  • Beauty salon and barbershop
  • Full-service bank
  • Outstanding continuum of care: on-site skilled and assisted care
  • Landscaped paths and walking trails
  • Community flower-cutting gardens
  • Biofeedback systems for health and safety monitoring
  • Transportation services
  • 24-hour security
  • On-site state-of-the-art physician-staffed Health Center
  • Stocked fishing lake
  • Fully-equipped 5,000 sq. ft. woodworking shop

What will dining be like at Legacy?

Seasonal breakfast, lunch and dinner menus with an emphasis on fresh ingredients and culinary excellence are prepared each day under the supervision of our executive chef and served by wait staff in the clubhouse dining rooms each day. Nutrition is a paramount focus in our kitchens and reasonable special diets can be accommodated if requested. The services of a registered dietician are provided to residents on a regular basis. Home delivery and take-out meals are available.

Residents will receive thirty meal credits per month (or the equivalent of one meal per day per month) under the standard monthly payment agreement. Those who prefer fewer meals may receive a credit each month by agreeing to a smaller plan.

Is transportation included?

Legacy vans and drivers run regularly to grocery stores, banks, shopping centers, and other desirable destinations. They also run by request—so if you need a ride to the airport, you have an appointment with a specialist in Asheville or you’ve got a hankering to visit a festival in Hendersonville, we’ll gladly make the arrangements.

SECURITY

Is Legacy at Mills River an accredited CCRC?

Yes. In addition to its state licensing from the North Carolina Department of Health & Human Services, Division of Facility Services, Legacy is also fully accredited by CARF (the Commission on Accreditation of Rehabilitation Facilities). CARF International is an independent, nonprofit accreditor of health and human services in the United States.

What type of security will be in place at Legacy?

Like every aspect of life here, security at Legacy is state-of-the-art. Our campus is key-card protected with every entrance under 24-hour video surveillance. Under a campus-wide emergency response system, individual residences are equipped with biofeedback systems that monitor health and safety, alerting staff to any emergent situations such as a fall. And, of course, the greatest security of all is having the assurance of a medically staffed health care operation on campus and available 24/7/365.

How is a CCRC regulated?

CCRCs are subject to state regulations in terms of their financial management and the extent and enforcement of those regulations varies from state to state. In North Carolina, the state Department of Insurance provides rigorous oversight, requiring multiple documents to be submitted annually, including a disclosure statement, actuarial studies, audited financial statements, and many more. They also impose strict cash reserve requirements and escrow requirements related to entry fees for start-up communities.

The health care operation of CCRCs are generally regulated both by state health departments and subject to Federal oversight if the community participates in Medicare or Medicaid, as Legacy does.

HEALTH

Does Legacy offer the full continuum of care services?

Yes. As a sustainably-designed CCRC, Legacy is staffed and equipped to serve the health care needs of its residents from routine care to critical care. When residents purchase a home at Legacy, they enter into a Membership Agreement which entitles them to receive the continuing care services.

Specifically, what health care services are offered at Legacy, and what sets those services apart?

We offer a full range of home care services, as well as the friendship and assistance of specially-trained aides, available 24 hours a day. Legacy also exceeds state staffing minimums, to make sure that everyone who needs help with daily living gets the closest possible attention.

Health Center
The physician-staffed Health Center at Legacy has all your health care bases covered, with private and semi-private rooms, a physical therapy room, on-site medical staff, and all kinds of support for routine wellness and care.

Assisted Living
A number of beautiful, private assisted living suites—each with the same Arts & Crafts elegance that you’ll find throughout the entire campus. Thoughtfully designed with comfort, care, and convenience in mind, our Assisted Living suites are on the second floor of our spectacular main building, with its relaxing patio, park-like open areas, and prime proximity to our physician-staffed Health Center.

Memory Care
From long experience in North Carolina senior living communities, our founders know that Alzheimer’s and other dementia patients can achieve fulfilling lives, given the right environment. Our architect, James Edwards III, is a recognized expert in the design of Alzheimer’s residences. Our manager, David Ammons, has been a leader in the development of CCRCs, dealing personally with the full range of challenges that seniors face. This level of expertise can bring an extra measure of confidence to members of our community who need a little extra care.

Skilled Nursing
Skilled nursing is an integral part of our offerings here at Legacy. We foster a person-centered environment, with emphasis on respect, privacy and a true understanding of each individual in our care. Between our state-of-the-art Health Center and our trained, caring staff being available 24 hours a day, our community will be here to support our residents with the expert care they need—today and tomorrow.

Can I keep my doctors?

Of course. Legacy residents are free to continue to consult with any health care service providers they choose under the terms of their private insurance. We also provide transportation services for appointments at nearby medical offices or hospitals for a nominal fee.

FINANCIAL

Are there tax advantages of moving to a Continuing Care Retirement Community?

Yes. As an equity-ownership community, Legacy enables its resident members to retain the tax benefits of home ownership without the hassle of home maintenance, all while leaving a legacy for loved ones. In addition, residents of Legacy at Mills River may be allowed a tax benefit. A percentage of the monthly payment may be taken as a medical expense deduction each year. In January of each year, Legacy will provide residents with the percentage of the prior year’s monthly payment that has been determined to be attributable to the operations of the Health Center. This medical deduction is, of course, subject to limitations imposed by the Internal Revenue Code and should be taken only under the advice of your personal accountant or tax advisor.

What if I have long-term care insurance?

Although long-term care policies may offer some of the same coverages as a life care agreement at Legacy, it may still be beneficial to maintain both. Because even though your monthly fee won’t increase when care services are received, you may still be able to utilize the insurance policy to offset some portion of the fee. Of course, you can also choose to opt out of your health services agreement at Legacy with a fee-for-service agreement, meaning that you will pay à la carte for health care services if and when you choose.

What is included under the monthly fee?

In addition to health care services, Legacy residents are entitled to:

Meals
A Meal Allowance is provided to each Member at the beginning of each month and then in the various dining services venues this allowance can be “spent down” as food and beverages are selected.

Housekeeping
Housekeeping services include cleaning and dusting the interior of the Home, with vacuuming on a bi-weekly basis.

Laundry Service
The bi-weekly flat laundry service includes sheets, pillow cases, towels, face cloths and dish cloths. The flat laundry will be washed, dried, folded and returned at the next scheduled housekeeping visit. All residences at Legacy are also equipped with clothes washers and dryers for our residents’ convenience.

Grounds Keeping
Legacy at Mills River’s lawns, trees and shrubs are maintained as well as the interior and exterior of the club house, the parking areas, walks and exercise trails.

Programs and Activities
Activities include social, cultural and recreational activities for those who wish to participate. The Activities Director will be responsible for scheduling group events, transportation, newsletters and resident orientation. Arts, crafts and activities will also be under the supervision of Legacy’s Activities Director.

Transportation
Scheduled local transportation services is provided. Medical transportation is based on availability for a fee.

How much does it cost to live at Legacy?

The cost of home ownership at Legacy varies, of course, depending on the size and configuration of your home and the level of customization you choose. With options starting at $407,000, we can help you find the style and floor plan that works best for you.

As you consider the cost, it is important to note that built into the price of your Legacy home is the cost of health care and all of the services and amenities covered under your agreement. Furthermore, remember that in an equity-based community such as Legacy, you are accruing lasting equity in your home—and that equity will be built on a campus with exceptional amenities, state-of-the-art health care options, and a lively array of future friends and neighbors.

What if I outlive my retirement savings?

It is our policy to operate as a nonprofit organization and to avoid termination of any Membership Agreement solely because of financial inability to pay. Should your financial circumstances change, you may be offered the opportunity to stay on at Legacy for a reduced monthly fee, based on your ability to pay and the assurance that the community’s financial strength will not be compromised by deferring your fees.

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